Orders are typically processed within 1–2 working days.

All products have different lead times, which begin once your order is approved. For personalised items, production starts from the time you approve the final proof. Orders that do not require personalisation are automatically approved and processed the next business day. Please refer to each product page for specific delivery timeframes.

Yes, we offer funeral Order of Service booklets in both simple folded formats (4 pages) and multi-page saddle-stitched designs, with options up to 16 pages. This flexibility allows you to include everything from hymns and readings to personal tributes and photographs. Our design tool makes it easy to place photos on any page, helping you create a truly meaningful keepsake.

Once the order is approved we can not amend it. We recommend checking the proof carefully and letting us know right away if you need adjustments.